
Business Conference
2nd Day
Friday, May 25 2012
9.00 – 10.00
Plenary Session – FM Debate of the Year – The Multinational Understanding of FM
Chair: Peter Prischl, Managing Director, Reality Consult
10.00 – 10.45
Coffee Break / Exhibition / Networking
Business Conference Track I
Corporate Social Responsibilty (CSR) and Sustainable FM
10.45 – 11.05
How to become the World No. 1 Company in Sustainability – with a CSR Triple Bottom Line
Susanne Stormer, Vice President Global CSR and TBL and
Verner Bentzen, Vice President FM, NOVO Nordisk
11.15 – 11.35
How can FM obtain and support CSR?
Leif Moellebjerg, FM Senior Director, LEGO Systems and
Joseph Nazareth, CSR Group Vice President, ISS
11.45 – 12.05
Sustainable FM – an operational Approach
Dr. Guido Hardkop, Head of Consulting, HSG Zander GmbH
12.10 – 12.30
Is Low Occupancy the enemy of Green Building?
Simon Francis, MBA WR Manager Western and Southern Europe, Nokia and
Matthew Kobylar, Workplace Practice Area EMEA, Gensler
Business Conference Track II
Organizing FM – Globally
10.45 – 11.05
FM Transformation – global Strategy, local Execution
Julie Cooke, Global Account Leader, Johnson Controls and
Siddika Demirelli, EU/EM Theatre Delivery Manager,Cisco Systems
11.15 – 11.35
Service Providers adding customer value through IT technology
Mike Large, IT Service Development Manager, Interserve and
Jos Knops, Global Director Product Marketing, Planon
11.45 – 12.05
IKEA: Implementing FM as a new Business Factor in an Organization
Helena Ohlsson, Global Facility Manager, IKEA
12.10 – 12.30
Walk the Talk: the challenging Transformation to a modern FM-Approach
Jordie van Berkel-Schoonen, Manager Facilities & Real Estate and Marcel Broumels, Specialist Policy & Innovation, Essent (a RWE company)
12.30 – 14.00
Lunch Break / Exhibition / Networking
13.00 – 16.00
Students Poster Competition 2012 – Nomination
Business Conference Track I
Sustainability and Added Value
14.00 – 14.20
Value adding Architecture for sustainable Business
Steen Enrico Andersen, Director and
Paulette Simone Christophersen, Head of Workplace Design, PLH Architects
14.30 – 14.50
New Business Models in FM for Added Value
Peter Prischl, Managing Director, Reality Consult
15.00 – 15.20
Key Performance Indicators for Sustainability in FM
Prof. Andrea Pelzeter, Professor FM and
Prof. Dr. Michael May, Computer Sciences and Facility Management, Berlin School of Economics and Law
Business Conference Track II
Risk Management became Reality
14.00 – 14.20
Crisis – the ultimate Test of Cooperation and Efficiency Oslo July 22nd
May L. H. Balkøy, Head of Strategy and Development, Norwegian Agency of Governmental Real Estate Global FM and Real Estate
14.30 – 14.50
Future Roles and Relationship between FM and Real Estate
Thomas Mitchell, CFM, Engineering and Science Center of Excellence, Booz Allen Hamilton, Past Chair, IFMA Boards of Directors
15.00 – 15.20
The Contribution of REFM to Core Business – Global REFMStrategy and Roll out
Jesper Svensson, Vice President, Sony Ericsson Mobil Communications AB and
Magnus Kuchler, Ernst & Young
15.45 -16.30
Coffee Break / Exhibition / Networking
Closing Plenary
16.30 – 16.45
Presentation by the three Student Poster Competition Finalists
16.45 – 17.15
Observer Reports
Business Conference:
Prof. Michael L. Joroff, Senior Lecturer, MIT Dept. of Urban Studies and Planning
Research Symposium:
Prof. Tore Haugen, Faculty of Architecture and Fine Art, NTNU
17.15 – 17.25
Student Poster Award – Winner Announcement
17.25 – 17.30
Introducing EFMC Destination 2013 SODEXO
17.35 – 17.40
Final Remarks (Associations / Informa)
18.30
Copenhagen by Sea and Dinner in Nyhavn (old Harbour) organized by DFM.
Register and further information: www.efmc-conference.com/side-events
After each lecture 5 min Q&A and time to switch sessions.

Stefanie Kluckhuhn